Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name, email address, and contact information
• Billing address and payment information
• Company name and VAT number (if applicable)
• Technical support communications
• Server configuration preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure payment processors.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Account data is retained for the duration of your service agreement plus 7 years for tax purposes.

5. Your Rights (GDPR)

If you are located in the European Economic Area, you have certain rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to data portability
• Right to object to processing

6. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, please contact us at privacy@takesv.com or through our support portal.